Our Clients Say It Best
We wanted to thank you for helping us create a FABULOUS vacation to Italy. We had a ball. Our drivers and tour guides were punctual, well educated and could answer any of the multitude of questions we had! They went out of their way to make us happy!!
Our hotel in Bellagio, Villa Serbolini, was fantastic! We really enjoyed the Lake Como area and I would highly recommend the area for a visit. We loved all the small towns we visited; wished we had more time to spend in each one.
The hotels you recommended were fabulous. Each one exceeded the other! Food, drinks, view, comfort— everything was great.
Thank you again for the time you spent organizing our trip. Samia did a great job communicating to you our desires and you did a great job in fulfilling them!! Hope to plan another trip with you in the future!!"
The 18 hour bus ride to Madrid is now just a bad dream for Bill, thanks to all the work you put into getting Bill home this week. You pulled off a miracle getting Bill on that flight today and we will be forever grateful! A huge heartfelt THANK YOU from us all!”
I booked an Expedia air ticket, but booked my hotel and train tickets with TTI. I was in Paris with no way of contacting Expedia…bottom line is that my travel advisor at TTI was my only point of contact and I will never book via an online tool again!”
On Thursday evening when the whole ash situation broke and they started cancelling flights in the afternoon my family was headed to Marseilles on Air Canada - we had a villa booked in Provence. Our flight at 8pm was cancelled… Madeleine at TTI monitored it all afternoon so by 3:30pm when the cancellation came through she was the first to advise us.
We were in a panic because my in-laws were leaving at 6pm from Montreal, were already at the airport and we had no way to tell them NOT TO BOARD. Madeleine called the Air Canada Circle of Excellence telephone line and someone picked up within a minute. Even though she only knew the in-laws names and guessed the flight they must be on, Circle of Excellence put her on hold and had the airport in Montreal PAGE the in-laws. They were able to recall the luggage and stay home.”
